Cookie Policy

This Cookie Policy explains how Planet 7 Casino uses cookies and similar technologies on our website (the "Site") to help it run smoothly, stay secure, and deliver a better user experience. It also explains the choices you have to control cookies.

This policy should be read alongside our /privacy-policy, which explains how we handle personal information more broadly.

Cookies, Explained in Plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help websites remember things like your preferences, login state, and how you move through pages. Similar technologies may include pixels, tags, SDKs, and local storage. For simplicity, this policy refers to all of these as "cookies" unless stated otherwise.

Cookies can be:

• Session cookies - deleted when you close your browser.
• Persistent cookies - stay on your device for a set period or until you delete them.
• First-party cookies - set by Planet 7 Casino.
• Third-party cookies - set by other companies whose tools or services appear on our Site.

Why We Use Cookies (And What You Get Out of Them)

We use cookies to support core Site operations and to improve performance, reliability, and usability. Depending on how you use the Site and the choices you make, cookies may help us:

Keep the Site working properly so pages load as expected and key features function without errors. Maintain security by helping detect suspicious activity, reduce fraud, and protect accounts. Improve performance by understanding which pages are slow or failing and fixing them quickly. Provide a smoother experience by remembering preferences like language, device settings, and previously viewed sections. Measure and analyze usage so we can improve navigation, content, and overall Site design. Support marketing and promotional measurement so we can understand which offers and pages are useful, and reduce irrelevant advertising.

The Cookie Types You May See on Our Site

Different cookies do different jobs. Here’s how they generally break down.

Essential Cookies - Power the Site’s Core Functions

Essential cookies are required for the Site to operate. They help with actions like navigating between pages, maintaining sessions, and enabling features you request. Without these cookies, key services may not work correctly.

Because they are necessary for the Site to function, essential cookies are typically set by default. If you block them, parts of the Site may become unavailable or unstable.

Functional Cookies - Remember Your Preferences

Functional cookies help the Site remember choices you make, such as preferred settings, interface options, or region selections. They’re designed to make your experience more consistent from visit to visit.

If you disable functional cookies, the Site can still work, but you may need to reselect preferences more often.

Performance and Analytics Cookies - Help Us Improve Speed and Usability

Performance cookies (including analytics cookies) help us understand how visitors use the Site, such as which pages are visited most often, which links are clicked, and whether errors occur. The goal is to improve performance, fix issues, and make the Site easier to use.

These cookies typically collect information in an aggregated way. In some cases, they may collect identifiers like IP address or device IDs depending on your settings, region, and the tools we use.

Marketing Cookies - Measure Promotions and Deliver More Relevant Ads

Marketing cookies may be used to measure the effectiveness of advertising, limit how often you see the same promotion, and tailor content to your interests. They can be set by us or by third-party advertising partners.

If you opt out of marketing cookies, you may still see promotions, but they may be less relevant.

Third-Party Cookies and Services

Some cookies on the Site may be set by third parties when we use their services. For example, this can include analytics providers, advertising networks, security and anti-fraud tools, customer support widgets (such as live chat), and payment-related features.

Third parties may process information in accordance with their own privacy policies. We encourage you to review those policies directly for details about how they use cookies and how you can control them.

Your Choices: Consent and Cookie Controls

Where required by law, we will request your consent for non-essential cookies (such as analytics and marketing cookies). If a cookie banner or preference tool is available on the Site, you can use it to accept, reject, or customize non-essential cookies.

You can also change your mind later by updating your cookie preferences (if the Site provides a preference center) or by adjusting your browser settings.

Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through their settings. You can generally:

• Block all cookies or only third-party cookies
• Delete existing cookies
• Set rules for specific sites
• Receive alerts when cookies are being set

Here are common starting points (names may vary by browser version):

• Chrome: Settings - Privacy and security - Cookies and other site data
• Safari: Settings - Privacy - Block cookies / Manage website data
• Firefox: Settings - Privacy & Security - Cookies and Site Data
• Edge: Settings - Privacy, search, and services - Cookies and site permissions

If you delete cookies, you may be logged out of parts of the Site, saved preferences may be cleared, and some features may not function as intended. Blocking certain cookies can also affect how smoothly pages load, how settings are remembered, and whether the Site can detect and prevent suspicious activity.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting. Because there is no consistent industry standard for responding to DNT signals, our Site may not respond to these signals in a uniform way. We will continue to evaluate this as standards develop.

How Long Cookies Stay on Your Device

Cookie duration depends on the cookie’s purpose:

• Session cookies expire when you close your browser.
• Persistent cookies remain until they expire or you delete them.

Where feasible, we aim to keep retention periods aligned with the purpose of the cookie (for example, keeping preference cookies long enough to be useful, without keeping them longer than necessary).

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective date and post the updated policy on this page. Continued use of the Site after an update means the revised policy applies, to the extent permitted by law.

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy or how cookies are used on the Site, contact us:

Email: help@planet7casino.com Phone (USA/CANADA Toll FREE): 1-888-402-2065 Phone (International): 1-888-402-2065